Statutory Rights – The following terms and conditions do not affect your EU statutory rights as a consumer.
Delivery Policy
We aim to supply all orders within the timeframes outlined in your special order information or, if held in stock in our stores, within the framework listed below. In the event of a change of circumstances, we will contact you as soon as possible by email and ask if you wish to continue or cancel with the order under the amended conditions.
Deliveries within Ireland of items currently in stock: 3-4 working days
Deliveries within the EU of items currently in stock: 4-5 working days
Deliveries outside the EU of items currently in stock: 7-10 working days
Items not currently held in stock will have an estimated delivery time informed to you via email.
Delivery Charges
Deliveries – Within 5km Howth Free Home Delivery
Orders Nationwide – €4.50 postage
Orders Over €50 – Free Postage Nationwide
Deliveries – UK & Europe – per order
Returns
If you find the books you have bought are unsuitable for your purposes, we will offer a refund of the purchase price provided that they are returned to us in perfect condition within 14 days of delivery. Under these conditions, we will then refund the purchase price of the item(s). The cost of postage and packing is non-refundable. This does not affect your statutory rights.
Purchases
We aim to ensure that all details on the website are accurate, however discrepancies may occur – we do not provide a warranty for the correctness of the information shown. If an error is discovered before dispatch of order we will contact you by email to inform you of the error, and enquire if you wish to continue with the order under the amended details or to cancel the order. Should you wish to cancel the order we will refund any monies paid.
No goods will be dispatched until paid for in full.
Complaints
If you are dissatisfied with the products or services, please email us at info@swiftbooks.ie with full details of your complaint.
Limitations
The website contains material which is owned or licensed to Swift Books. Reproduction of any material on the website is prohibited. Unauthorised use of the website may give rise to a claim for damages.